PRIVACY POLICY Effective Date: March 2025 | Last Updated: March 2025

Your privacy matters to us. This Privacy Policy explains how Eden Hair Co. collects, uses, and protects your personal information when you visit our website or book an appointment with us.

1. Who We Are

Eden Hair Co. is a hair salon located at 700 19th Street, Suite 103, Virginia Beach, VA 23451, owned and operated by Kristy Rae Lawrence. You can reach us at edenhairco@gmail.com or (757) 323-3512.

2. Information We Collect

We may collect the following types of personal information:

  • Contact Information — your name, email address, and phone number, provided when you request an appointment or contact us directly.

  • Appointment Details — the services you are interested in, your preferred dates and times, and any notes or preferences you share with us.

  • Payment Information — when you purchase gift cards or pay for services, payment is processed securely through Square. We do not store your full payment card details.

  • Website Usage Data — information automatically collected by our website platform (Squarespace), including your IP address, browser type, pages visited, and general location, collected via cookies and similar technologies.

3. How We Use Your Information

We use your information to:

  • Schedule and confirm your appointments

  • Respond to your questions or consultation requests

  • Process gift card purchases and payments

  • Improve our website and services

  • Send appointment reminders or follow-up communications (only if you have opted in)

  • Comply with applicable legal obligations

We do not sell your personal information to third parties.

4. Cookies & Website Analytics

Our website is hosted on Squarespace, which uses cookies to support site functionality, analytics, and performance. By using our website, you consent to the use of cookies in accordance with Squarespace's Privacy Policy. You can adjust your browser settings to refuse cookies; however, some areas of our site may not function properly as a result.

5. Third-Party Services

We work with trusted third-party services that may process some of your data on our behalf:

  • Square — used for payment processing and gift cards.

  • Squarespace — our website platform.

  • Instagram — we embed content from our Instagram profile (@edenhairco), governed by Meta's Privacy Policy.

These providers are only given access to data necessary to perform their functions and are required to protect it.

6. Data Retention

We retain your personal information only for as long as necessary to provide our services and fulfill the purposes outlined in this policy, or as required by applicable law. Appointment and contact records are generally kept for a period of two years.

7. Your Rights

Depending on your state of residence, you may have the right to:

  • Access the personal information we hold about you

  • Request correction of inaccurate information

  • Request deletion of your personal information

  • Opt out of marketing communications at any time

To exercise any of these rights, please contact us using the information below. Virginia residents may have additional rights under the Virginia Consumer Data Protection Act (VCDPA).

8. Children's Privacy

Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us and we will promptly delete it.

9. Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the "Last Updated" date at the top of this page. We encourage you to review this policy periodically.

11. Contact Us

Eden Hair Co. 700 19th Street, Suite 103 Virginia Beach, VA 23451 edenhairco@gmail.com (757) 323-3512

This is a general privacy policy intended for informational purposes. Eden Hair Co. recommends consulting a licensed attorney to ensure full compliance with applicable federal and Virginia state laws.